WRITE A 10-PAGE CRISIS COMMUNICATION PLAN FOR AMERICAN AIRLINES (WWW.AA.COM) SIT

Write a 10-page Crisis Communication Plan for American Airlines (www.aa.com) Situation: The situation my client faced is a major hack. Hackers hacked into American Airlines flight scheduling. This caused flights to be rerouted and caused major delays for thousands of American Airline customers. The audience for my plan will be the general public, customers, and shareholders.